OMNI CHANGE MANAGEMENT

* The majority of major projects - new processes, IT deployments, post-deal actions - do not achieve the benefits promised in the business plan.

* Near enough to half of all these projects are actually abandoned before completion, where the business/reputational risk is deemed too great to continue.

* Gartner goes further in this regard, claiming that greater than 70% of the causes for the unsatisfactory performance is related to………PEOPLE

* Our approach to Change Management is firmly linked to overall ROI: - The achievement of the planned business benefits - Mitigation of business risk - Control of reputational risk

* Our focus - at the operational level - is to define success in terms of effective User Adoption.In other words, when the end users fully adopt the changes (driven by a merger/acquisition, IT deployment, BPR etc) - then ROI is capable of being achieved.

 

 

 

IBM KNOWS THE TRUTH OF THE CHANGE PROPOSITION

Change is permanent – it does not matter what industry you may be in, how large your enterprise, or your organizational structure. Globalization, technology advances, complex multinational organizations and more frequent partnering across national borders and company boundaries – these are just a few of the enablers and accelerators of change.

How would you rate your organization when it comes to executing change?
Most CEO's consider themselves and their organizations to be executing change poorly, yet a few outperformers do excel at delivering and benefiting from meaningful change. You need to become an outperformer to learn to manage change well, so you can get ahead of, and even be the driver of change. To accomplish this, you will need to abandon outdated notions of change.
You no longer have the luxury of expecting day-to-day operations to fall into a static or predictable pattern that is interrupted occasionally by short bursts of change.

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* We are a team of consultants who take the change management process very seriously. We are not freshly graduated from University, but have years of real project experience coupled with the disciplines of postgraduate qualifications.

 

* We can demonstrate track records across a wide range of applications - that means understanding business banking from mass affluent segments, wealth management from retail, prepaid versus post paid customers, driving up ARPU, dealing with the unique organizations of academic institutions and so forth

 

* Most importantly, we regard our work to be successful when the client can achieve the ROI planned against the business case. And this is more than the short-term ROI (although this is exceptionally important), or the TCO - it concerns the likely, achievable ROI at go-live and across the first few years of BAU